• Main Office: 511 Pelissier Street, Windsor, ON N9A 4L2 | Satellite Office: 67 Adelaide Street South Chatham, Ontario N7M 4R1
  • 1-800-265-4858

Client Support Services – Key Activities


Practical Assistance

Practical Assistance varies from year to year and depends on population specific needs and the availability of resources. For this fiscal year, the following programs/services are available:

  • Emergency loan and financial assistance
  • Health and wellness presentations for PHAs and their families
  • Turning to One Another (TTOA) Peer Facilitation Program
  • Transportation support

Client Accompaniment

  • Medical appointments
  • Court dates
  • Community partner referrals
  • Access to other social services within the community (i.e. foodbanks and housing)

Food and Nutrition Programs

  • Weekly hot lunch program, Thursdays between 12:00pm to 1:30pm for PHAs and their families (Windsor)
  • Ongoing social opportunities for PHAs and their families
  • Food hamper (items available on a case by case basis)
  • Distribution of Ensure (meal replacement shakes)*
  • Monthly PHA potluck (Chatham)
  • Christmas and Thanksgiving dinner for PHAs in Windsor and Chatham
  • Distribution of Goodfellow boxes (Christmas)


*Based on physician recommendation and availability

Community Programming

At the AIDS Committee of Windsor (ACW), we understand that living with HIV may lead to difficulties related to self-esteem, coping, stigma and poor psychological well-being. ACW offers community programming and on-going social activities to enhance opportunities to be with people that understand what you are going through.

  • Camp Wendake: A safe and welcoming residential camping experience for persons living with HIV/AIDS (PHAs) and those who support them. Camp Wendake values the uniqueness of each individual, the creation of a positive community experience and the fostering of personal spiritual growth.
  • Research & Educational Conferences: PHAs are often invited to participate in provincial research studies or attend out-of-town conferences. These opportunities provide PHAs with the chance to contribute to advancing policy change and treatment technologies, as well as remain informed about HIV related research and new developments in treatment.
  • World AIDS Day Candlelight Vigil: An annual event organized by the ACW on December 1st to commemorate World AIDS Day. The vigil is an opportunity for PHAs to honor and remember those lost to AIDS related illnesses and celebrate those still enduring, while raising social consciousness about HIV/AIDS.
  • Leadership Development: (See information about TTOA below)
  • Opening Doors: An annual conference geared towards service providers and PHAs. This HIV counselling based initiative provides attendees with an opportunity to strengthen and update their HIV-related knowledge and skills.
  • Social Activities: The PHA Advisory Council, alongside PHA Client Support Services, organizes activities for PHAs such as walks, bowling nights, boat cruises and more.

People Living with HIV/AIDS (PHA) Advisory Council

The PHA Advisory committee is a volunteer group of persons living with and affected by HIV/AIDS (PHAs) that come together on a monthly basis. The committee is a valuable PHA voice at the ACW; working diligently to provide feedback regarding agency activities, planning our Annual Candlelight Vigil and ongoing social activities to engage the broader PHA population. The committee abides by GIPA/MEPA principles; the greater involvement and meaningful engagement of PHAs.

Turning to One Another (TTOA)

TTOA is a program developed by the AIDS Bereavement Resiliency Program of Ontario (ABRPO). The goal of TTOA is to strengthen community programming through the greater involvement of PHA’s. It’s a joint PHA and staff initiative aimed at improving the quality of life of those living with HIV/AIDS, as well as increasing the capacity of the ACW to better meet HIV related needs.

Through the ABRPO, TTOA members have the opportunity to receive training that will strengthen and build facilitation and leadership skills, which will equip members to effectively manage a project at the ACW of their choosing.

TTOA Working Group meetings are on Thursday (bi-monthly) at our Windsor office from 2:00pm to 3:30am.

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